0:00

Price of the rental car was gonna be 50 dollars, and it went up to 200 dollars.

0:04

No, it was 300 dollars for the rental car. It, it, everything's double.

0:06

But we had... We took what was available.

0:09

Quit sending money abroad and take care of here at home.

0:13

That's what I say. You can hear that patience has completely worn out for Allen there.

0:21

He and his wife, they desperately want to get home.

0:23

They were on a 54th wedding anniversary cruise.

0:26

They're missing their high school reunion.

0:28

They just want to get home back to Houston, Texas.

0:31

We've seen bags stacked waiting for their owners to be found to arrive here, waiting to get their bags to them wherever they're trying to go.

0:40

It's a lot of headache, a lot of heartache here.

0:42

And I think the underlying, uh, message here, Jessica, is not just the inconvenience of these flights, it's those key moments that so many people are missing because of what happened.

0:55

Yeah. They just want to make sure they can get where they need to go.

0:58

They want things to work. Uh, Leigh Waldman there at LAX.

End of transcript · 192 words

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