Bank Withdrawal and Customer Trust Issues

Sir, are you here asking for money?

This is a bank, not a place to beg.

Oh, you actually have an account?

I'd like to withdraw $500,000.

Five hundred thousand, you? And you're telling me that account

is yours?

Yes, ma'am, it's mine.

Half a million dollars? What could you possibly need

that much money for?

My daughter is very sick. She needs treatment immediately.

Seriously? That's convenient. First five hundred thousand and now a sick

daughter. Do you expect me to feel sorry for you?

I'm not asking for a favor. I just want my own money.

Then prove it's yours.

What else do you need?

Another ID, proof of address, financial records, and

proof of where the money came from.

Very well.

Daniel, bring my personal file to the bank,

please.

Financial records, company documents, everything they asked for.

Thank you.

Company documents? So now you're a businessman, too?

Sir,

I brought everything you requested.

Thank you, Daniel.

You asked for the documents.

They're all here.

Paperwork doesn't prove everything, Naveing. Anyone can bring documents.

For all I know, these could be fake.

You asked me to bring them.

I brought exactly what you requested.

That doesn't mean they're genuine.

I see.

What's going on here?

He wants to withdraw $500,000 and I don't trust these documents.

Five hundred thousand dollars?

You expect us to believe that's your account?

It is my account, sir.

Do you understand how much money you're asking for?

People don't usually walk in looking like you and ask for half a million dollars.

My clothes have nothing to do with my account. Please check my records.

You'll see everything is in order.

We've checked enough.

My daughter is in the hospital. I don't have time for this.

Please, just release my money. I need to get back to her.

Sir, we've already given you an answer.

I'm asking for what belongs to me.

Stop insisting or I'll call the police.

For asking for my own money?

Sir, I said...

Sir Thinker,

is that really you?

It's been a long time.

How have you been?

Sir Thinker?

What's wrong?

What happened here?

He demanded a $500,000 withdrawal.

We couldn't verify his claim.

And the documents he brought looked suspicious.

You couldn't verify him? Did you check his customer profile?

Did either of you check his background?

No, sir. We didn't.

You didn't check? You accused him of fraud without even

checking his records?

You humiliated him and threatened to call the police?

Do you even know who this man is?

When this bank was close to collapsing, he was the one who trusted us.

He deposited millions. He invested when no one else would.

He's one of the biggest reasons this bank is still standing.

Sir, I, I, I didn't know.

I'm sorry.

That's exactly the problem. You didn't know because you never bothered

to check.

Sir, we were only trying to protect the bank.

Protecting this bank is not looking down on people 'cause of

how they look.

Both of you are done here.

Your services are no longer required. It's approved.

Your money is ready.

Sir Thinker, I'm truly sorry. You should never have been treated

that way.

It's all right. At least they learned something today.

Thank you.

My daughter's waiting.