Passenger Arrested After Breaking Monitors Following Southwest Flight Return

Hey! Huh? Are you really hitting me? Come here.

Are you kidding? Now call the police. Now call the police.

Mother . Huh? Are you kidding me? No, not this way.

Are you kidding me, huh? When I need to go and bury my brother, huh?

Call now. Oh, man. Oh, no. Three weeks. Three weeks for my money, right?

Three weeks for my money, right? Okay, step.

Three weeks for my money, right? Oh, no. Three week- Three weeks.

You are- Huh? 2.26. Please. She's really- And that, and that's what I get I was gonna say, is that a joke?

You are- Huh? 2.26. Please. She's really- And that, and that's what I get I was gonna say, is that a joke?

Call the police. For who? Husband kicked our manager, broke two monitors.

Had to night board him for his behavior.

Is she intoxicated? No. She was on a flight that had a...

It took off, had a maintenance problem, had to air return. Yeah.

So as she was boarding the second flight, she got upset.

All right. What? What happened? What happened is that I had a breakdown because this, um- Go ahead. Listen, do not get touched.

Uh. Just keep talking. Oh, okay. I've been waiting for this flight after 45 minutes.

That one was hitting the road after all the time that we need to wait, right?

I was...

Get off the phone and tell us what happened.

Huh? Tell us what happened and forget about the phone. It's just, it's my mom.

It's my mom. Yeah, well, we're, we're- Yeah, madre ... we are, we are investigating- Madre. Madre ... we're investigating what happened.

Madre. Can you put it down? Madre.

How old are you? She's 75. How old are you?

I'm 46. Okay, you can talk without your mom.

So what happened? Ma.

Did you hit a monitor? Mami

So here's what happened. So what happened?

I get into a breakdown because I was talking with my mom at the hallway in a louder voice.

So one of the guys come to me and is screaming at me that the people don't need to hear my conversation, which is, I'm agree, all, all right?

But, uh, right now I'm really frustrated.

I am in medication. Just because my brother is dying, he's gonna be disconnected.

I need to be there because he's gonna be disconnected tomorrow.

It's not my problem- So what else? ... and not my fault.

So what else happened? What else happened?

That I get angry, and I hit all the computers and everything because I told them, "Okay, I can...

You, you kick me out of the flight? Okay, that's perfect." Huh? Did you- "But now give me my money to buy another ticket Okay, that's perfect." Huh? Did you- "But now give me my money to buy another ticket in another flight." Right?

Because it's not my mistake that after 45 minutes, the Southwest be on the air, go back to MCO because one of the tire is damaged.

So what else? After you hit the monitors, then what happened?

Nothing happens. I, I calling you. Nothing happens. I'm being here.

Okay. Did you break a monitor? Huh? Did you- Yes, I think, because I hit them with the, with my phone.

Mira. You hit who with the phone? I hit the, the monitors with my phone.

I hit the, all monitors- Okay ... with my phone.

And put the phones down. Put the phones down.

We're gonna take that soon now. Huh? Don't lose it. Paloma, just put the phone down.

Put the phone down. Oh. Okay. Yeah. Yeah.

Turn your hand. There you go. So it's a little bit more comfortable on this wrist. Yeah, yeah, yeah. Yeah, yeah.

Turn your hand. There you go. So it's a little bit more comfortable on this wrist. Yeah, yeah, yeah. Yeah, yeah.

That's gonna be more comfortable for you that way, okay? Yep. Okay.

And then turn this one this way. Okay. Keep turning. There you go. Uh, right there? Yep. Okay.

It'll be more comfortable for you. Okay.

One attempt. I'm not alone. No, I can watch them.

You can watch person. All right. Please, please come down. I want to press charge. Wow. Okay.

We'll, we'll, we'll settle that out. We'll settle that out.

What? Stop moving. You want? I want to press charge too. Get down.

Okay. Okay. I don't know this one. We'll get you a rider statement, okay?

Stop moving. Stop moving. Just stay still.

Why am, why I am arrested? Stop moving. Stop. Stop. Stop. Don't do that.

Because you broke their monitors and you- Don't, don't do that ... and you were yelling.

Yeah, and they broke my heart. Okay. And they broke my flight.

That's not a crime. Huh? It's not a crime, that? No, it's not.

No, that is not a crime, right? It's not.

That is not a crime. No. Huh? It's not a crime.

To messed up with people's life. Yeah. That is not a crime? It's not a crime. All right. All right, no problem.

That is not a crime? It's not, ma'am. You got ID?

Stop. Stop moving. Just release me. Stop moving.

I will not stop moving. Okay, I need you to stop moving.

I have my- All right, come on ... I have my medication.

Let's go.

Okay. I have excellent footage of him, of her kicking him and punching him and breaking the- Yeah. Cool. That's useful.

I also have it right here too, so. Yeah. Here we go.

Actually, hold on. Let me back it up a little.

Wait, wait. Sorry. This is her getting off the plane all the way through, punching and screaming and stuff. Oh, you got the whole- I got everything.

I have a good lawyer. Come on. Don't worry.

Come on. Come on, don't stop walking. Okay.

So what is the pace that I need to walk?

Right here. Stop for one second. Stop. Okay.

Stop moving around. Okay. I'm walking around with you. But what do you want me to do?

Stop moving around. Okay. I'm walking around with you. But what do you want me to do?

I want you to stand still.

I want you to be a pro. I'm not pro. Yeah, you are, you are really pro.

I am not pro at all. If you, if you- Stop swimming your arms.

Yeah, but why you are squeezing me? Stop. Come on. You are squeezing.

You are hurting me. Come on. But you are hurting me Yes, you are. I, how? How? How?

How I'm all resistant? How? You had me bent over. Because you're- Oh ... spreading your arms and- Oh ... you're trying to get out of these handcuffs. Oh, oh, oh, oh, oh.

What happened? Okay. My daughter is gonna see all the bruises.

Come on. Oh, yeah. Is there an elevator down there? Look at, look at all the bruises.

Down the elevator, yeah. Is there an elevator- All the bruises ... to get downstairs?

I think it's this way. All the bruises. Watch out. It's right there.

I got it. Is there an elevator down here?

Oh. Come on. Walk. It's, uh, green Toyota SUV.

We need you guys in here. Sometimes... That woman, I thought she was gonna hit us.

I was like, she's, she- When I said do you want an elevator ... that woman, she wanted to hit everybody there.

This here? Yeah. Oh, my God. I was like, "This girl."

She, she damaged two computers. Unbelievable. So we got criminal mis- Thank you, guys.

Another criminal mischief, okay. Huh? Yeah, if we can find out how much, it's just another additional charge we're gonna charge her with, because we just need to know how much, uh, it's gonna cost to repair the computers.

Yeah. And we're gonna add that in, and I'm sure computers aren't cheap, so another felony.

Yeah. They're very, very, very... Unbelievable.

Thank you. Thank you. Good night. Good night.

We had a passenger that got denied boarding, and she lost it, you know?

A female? Uh, yeah. So she hit, like, one of your monitors.

Wow. And she hit one of Southwest's monitors. Wow.

Uh, my partner over here stated that, uh, one of your GOA colleagues stated that the computer's working, that they don't wanna press charges, reference, uh, your monitor. I wanna see that monitor.

You wanna see it? Yeah, I gotta... Yeah, I gotta see it for that. Uh, yeah. Uh, let's go see it.

Um, and also you guys wanna trespass her.

Yeah. Okay. He can... He said it's working. There was someone in that pod.

The one that I'm responsible for is working.

It's a GOA computer, you know, so it's usually- But you're not, you're not GOA, right?

No, but I fix it. I'm the one who fixes it- Yeah. Well, I know ... and maintains it.

That's what I... That's what I was saying.

You know what I mean? Like, we need it GOA. But I checked it, and it's working.

It's just the p- power plug had kinda come out, so I set the monitor back up, plugged the power cord back in, and it's working. So it's working?

Yeah, it's working. But as you can see, the other one is, is not working.

And that belongs to us or no? No, that belongs to s- uh- Southwest ...

Southwest, yeah. Yeah, Southwest. So that's why I told you, too, since that wasn't working, so- Yeah ... no need, there's no need to press charges on it.

Is Southwest pressing charges?